Keep People From Feeling Left Out

Social rejection is hard in any setting, including at the office. When people feel excluded, they can't be productive, innovative, or collaborative. As a manager you need to create a work environment that discourages rejection. Here’s how:

Prime the room for trust. To downplay hierarchies, start meetings by stating that all viewpoints are welcomed and valued. This will ease fear of rejection and put people into a more collaborative state of mind.

Start with a shared reality. Send agenda items out before a meeting or give team members an article to read – and ask them for input. This signals that you care about what they think.

Encourage candor and caring. Use open, non-judgmental language and listen with respect in all conversations. Thank people for sharing, and make sure that there are no negative repercussions for doing so.

Source:Today's Management Tip was adapted from HBR &“Preventing Rejection at Work,” by Judith E. Glaser.

Nick Kalikajaros 2019