Help Your Team Mind Their Manners

It's natural to want colleagues to treat us with respect. Yet as companies become more virtual, global, and stressed out, common courtesies can go by the wayside. Here are two steps toward restoring civility on your team:

Convene a meeting to discuss expectations. Bring your team, including virtual members, together to talk openly about the kind of behaviors you expect from each other. What does it mean to act considerately, and what's getting in the way? Assume that people aren't intentionally acting disrespectful.

Ask people to push back. Some people may not realize how their actions make others feel. When your team sees bad behavior, encourage them to call it out and explain the impact it has on others.









Source:  Harvard Business Review - Today's Management Tip was adapted from "Bring Courtesy Back to the Workplace" by Ron Ashkenas.




© Nick Kalikajaros 2019